The COVID-19 pandemic - help us to help you.
We are working very hard at Haddenham Medical Centre to find the best ways to care for our patients during this new Coronavirus pandemic. To do this we need to protect both our patients and our staff.
What is the current situation?
We are already seeing a large increase in workload with many more phone calls coming into the practice and more requests for repeat prescriptions. The local hospitals are under pressure and this is having a knock-on effect on us. At the same time, healthcare workers recognise that they are at increased risk of infection due to repeated contact with the public so we must also plan for staff absences to keep everyone safe.
What are we doing?
We are meeting regularly as a team to review the service we can provide. We have clear plans for managing various possible scenarios. In line with Government guidance, we are concentrating on providing urgent care and so we are expanding our successful telephone triage system for patients who feel they have an urgent problem. Consequently, we will be suspending routine health checks and monitoring. You might find that some systems that you are used to using at the surgery, such as the touchscreens and automatic blood pressure monitor, will not be available. We are doing everything we can to reduce infection risk.
How can you help us?
Please use our service responsibly and be a ‘patient’ patient considering the added pressures under which we are all currently working. Do NOT enter the surgery if you have a fever or a new, continuous cough – this will put other patients and our staff at risk. Use the 111 online service (or ring 111 if unable to use this) if you are worried about having the new Coronavirus. Use our online Patient Access system as much as possible – for example, for ordering repeat prescriptions and checking results. Repeat prescriptions may take longer to process at this time.
How can you help yourselves and each other?
Continue to wash your hands regularly. Please follow the NHS advice given even though this may be difficult. Take care of the elderly and those vulnerable in our community – make phone contact with them regularly and offer help if you can. Be wary of online sources of information and limit your time on media sources if you are feeling anxious. Stick to reliable sources of information such as the NHS website. Be kind to each other and keep safe.
We will be updating our website and coordinating with our Patient Participation Group as often as we can. For those with access, our Facebook page will be quickest and easiest way for us to keep you informed (https://www.facebook.com/HaddenhamMedicalCentre).
Welcome to the Haddenham Medical Centre
Welcome to the Haddenham Medical Centre Website.
We hope you take your time to browse our website where you will find lots of useful information about the surgery and the services we offer.
We are proud to be a long-established training practice and as part of our teaching commitment, doctors from other practices occasionally visit the health centre to assess the standard of our records and the care given.
We are all committed not only to help train new health care professions, but to continue the development of our own knowledge and skills. To that end, we regularly have clinical and whole-team meetings for education as well as to cover business and administration matters.